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Website Development and Content Management
TMSC delivers a comprehensive combination of technical expertise and online business solutions for website development and maintenance. We provide solutions to help you improve your corporate image and enhance and promote the services and products you offer.
We analyze and measure the impact an organization’s Web presence has on the public and develop action plans to ensure your organization’s Web brand is optimized. We recommend software necessary for upgrades and provide support in the assessment and implementation of best systems that adjust to your budget. We also understand and utilize the latest technology in the field to promote successful outcomes.
TMSC understands that constant Web innovation and socialization are vital to our client’s online presence and success in achieving optimal communication with stakeholders.
Our Web Services include:
- Custom website design
- Software development
- Content creation and management
- Website upgrades and redesign
- Search engine installation, configuration, and optimization
- Responsive design for mobile websites
- Mobile application development
- Interactive marketing, training, and video conferencing
- Online media creation, including video production and captioning services
- Website translations
- Graphic design services
- Section 508 compliance and accessibility
Consulting and Training
We offer clear, down to earth consulting and training and technical assistance (T/TA) on all topics related to Head Start, early childhood education (ECE) programs, child care, and human services.
Our trainings are offered in person, virtually, or on-demand. TMSC can give you generally prepared trainings on common subjects, or design specific trainings based on your goals and needs. We can educate your leadership and staff on the use of distance meetings, learning, and training. Experts in all content areas are available to work with your program, and when necessary, we can travel to you. We are not part of the government T/TA system, so you can confidentially consult with us about problem areas you want to correct or improve. Our library of on-demand webinars are purposefully designed as a convenience for you and your staff. Subscribe or become a client for 24/7 access to on-demand materials.
Our Consulting and T/TA expertise includes:
Information and Technology
We offer expert solutions and consulting services in the areas of Information Technology (IT) and Knowledge Management. We help you find what you need and provide you with what is required. We do this exceptionally well because we fully understand the technology requirements an organization must have to comply, and more importantly, to thrive.
IT solutions include:
- Enterprise architecture
- System integration
- Application development
- Program management
- Data development and administration
- Cloud computing
- Mobile computing (e.g., smartphones, tablets, etc.)
- Section 508 and accessibility
- Website translations
- Network and antivirus security
- Policies regarding information and technology
IT Management Services: Manage your computer systems remotely with TMSC, so you can concentrate on running your business. We can help you manage your company’s systems, map your technology strategy and negotiate with vendors on your behalf to help you acquire optimally designed products at optimal prices.
We have provided language services to the federal government for over a decade. We work with expert translators, interpreters, and linguists in several languages, and specialize in Spanish language services. TMSC has proven experience handling language projects of all sizes and can deliver services in virtually any format. We now offer language services to the private and nonprofit sector.
Our services include:
Translation: We provide subject matter experts in an array of fields with cutting edge translation technology. We also offer language localization so your services or products reach a specific community or target culture.
Trans-creation: If you need to adapt the content of your translation, we can work with your team to create source content targeted specifically to your regional or market needs. We have the ability to convert complex terminology to plain language. With this service, you gain maximum impact and engagement with culturally specific re-worked content.
Interpreting: We offer both consecutive and simultaneous interpretation services for meetings, seminars, conferences, webinars and trainings. We also provide expert assistance when telephone or teleconferencing interpretation services are required.
Editing, Copyediting, and Proofreading: Our Quality Assurance (QA) Team ensures your translation or document in any file format (source or target language) achieves high standards in content, style, and accuracy.
Captioning, Subtitling, and Transcription: Our long-term relationship with the government producing Section 508 accessible materials has provided us with expertise in captioning, subtitling, and transcription projects. If you have video or audio files that need to be accessible to a wider audience without compromising their original message, we provide leading technology and specialists to meet your needs.
Mass Communication and Social Media Support
We can manage your social media, e-newsletter campaigns, and email blasting. We can also write your content for you, to ensure your organization communicates reliably and effectively with clients, funders, partners and the community at large. We specialize in the following communication services:
Custom Designed e-Newsletters: Using your logo and business design, we can create the perfect e-newsletter template for your needs.
Tracking and Reports: We can track the results of your campaign to measure progress and efficacy (we track who opens your e-blast, what they click, who they share it with and much more).
e-Blasting: We can manage your followers’ or subscribers’ preferences and distribute your e-newsletter. Our email servers can handle an unlimited numbers of recipients.
Content Creation: Give us the material you need to publish, or we can create it for you with your guidance.
Social Media Platforms: We are equipped to handle parts or all of your social media presence, including on Facebook, Instagram, Twitter, Google+, YouTube, Wikipedia, blogs, etc.
We can integrate your entire digital strategy because we know the field and we know technology.
Conference and Event Planning
We make sure you reach your goals for any meeting, conference or event. We provide a complete range of solutions for any large or small themed event. We are not just event planners; we know the field and can tailor your event so it is enjoyable, productive and cost-effective.
TMSC’s services include:
Virtual Meetings: We plan and execute webinars and Web conferences that allow you to share visuals, documents, and video, resulting in the most effective collaborative activities.
Conference Management with Logistical Support Services: We can handle all aspects of your event. We know content, so we can partner with your team to include targeted subject matter for the best use of your resources. We can also handle all logistics, including securing the best venue possible for your goals.
Pre- and Post-Conference Activities: We conduct surveys to ensure quality services were delivered to your participants. We recognize that your time is valuable. Our professional staff specializes in working through every detail for any event; from a one-day workshop to a multi-day, full-scale conference at a larger venue or convention center.
When regular media is required, such as hard-paper publications and reports, we have an exceptional record in providing mass mailings for local and national platforms. Over the past decade, we have supported over 400 conferences. Our distribution facility uses the most technologically advanced methods for shipping.
We can handle every facet of logistics, including:
- Continuous tracking
- Safe, reliable, and targeted delivery
Our systems offer the core functionality of multi-carrier compliance capabilities, giving you the ability to ship, rate, and review shipping data.
Digital Community Management
Organizations that optimize digital tools for collaboration see significant improvements in the quality and effective delivery of goods and services. We can help you design digital communities using leading edge tools that support your organization in identifying and understanding skill gaps and opportunities. This process creates stronger digital group connections for you in all of your collaboration and communication with stakeholders. TMSC can rank the skills most valuable to your role and surface those skills which carry the greatest value across all digital community roles. We also can use our framework as a structure for strategic planning, as well as a tool for your personnel’s professional development needs.
We specialize in the following:
- Digital community strategy development
- Content strategy development
- New member recruitment and welcoming
- Member advocacy
- Response and escalation
- Moderation and conflict facilitation
- Promoting productive behaviors
- Empathy and member support
- Facilitating connections
- Measurement, benchmarking, and reporting
- Trendspotting and synthesizing
- Evaluating engagement techniques
- Communication planning
- Graphics and design
- Multimedia production
- Digital community program and event planning
- Data collection and analysis
- Tool evaluation and recommendation
- Technical support
- Member database management
- Platform architecture and integration
- Software and application programming
Our team of content specialists and experts can generate and maintain the content for all elements of a website, drawing from non-Web products like reports, plans, and contributions from countless content developers. This includes:
- Uploading and curating documents, blogs, and other products
- Ensuring consistent and accurate thematic tagging for easy searching
- Performing regular maintenance on the site, such as fixing broken links, repairing multimedia load issues, and guaranteeing correct functioning of key website elements such as interactive maps, learning modules, and data visualization
- Proactively contributing to improving the website to optimally address the needs of diverse communities with different levels of needs.
TMSC also can take on the tasks of:
- Maintaining consistency and brand across websites
- Managing website sub-pages
- Developing and coordinating online trainings on a variety of topics through webinars and webcasts
- Monitoring, analyzing and reporting website and digital outreach metrics
- Supporting search engine optimization
- Encouraging referral traffic from other related sites
- Managing external development and vendor relationships related to digital communications; and collaborating with content developers and contractors to coordinate content curation and marketing strategies.
Partner with Us!
You are more than just a client to us.
We're partners in a common mission to serve.
The right people...
Our team is composed of known leaders and innovators in the field who have come together for the sole purpose of helping to make good organizations great.
We have known Head Start, early childhood education, child care, and human services for decades. Yet, we are a company that offers cutting edge tools and state-of-the-art services on all levels.
...in the right location
Based in the nation’s capital, TMSC is intimately familiar with national trends and government requirements, while also maintaining collaborators throughout the country.